Wallace House Surgery

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Patient Reference Group

Have you registered to be a part of our Patient Reference Group?

If so, we would like to thank you for your feedback and views about the key areas that we should be looking into.

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All registered members have access to the Patient Group discussions, surveys and analysis.

Not a Member? Register Now

  • Are you a Patient of Wallace House Surgery?
  • Do you have something to say about the Practice?
  • No time to attend meetings?
  • Then join our online patient group now..

If you have not registered to be a member of our Patient Group then we would welcome you to sign up now. As a member of our patient group we will contact you to find out what changes you would most like to see at this Practice.  We will ask questions from time to time, such as what you think about our opening times, getting an appointment, reception issues  or the quality of the care or service you received. You can also get involved with a debate online. We will contact you via email and keep our surveys short so it shouldn't take too much of your time. You decide how often and when you would like to respond.

This is your opportunity to have a say in the changes and decisions taken within the Practice about the services we offer.

We look forward to working with you to improve the services we provide.

NEW Report and Action Plan 2014 / 2015:

This report summarises the development and outcomes of our Patient Reference Group in 2014 / 2015.

Report and Action Plan 2013 / 2014:

This report summarises the development and outcomes of our Patient Reference Group in 2013 / 2014.

Report and Action Plan 2012 / 2013:

This report summarises the development and outcomes of our Patient Reference Group in 2012 / 2013.

Patient Report 2011/2012

Following a period of consultation, we produced a survey. The report on how this was carried out and the results are included below:

We then conducted a discussion with our Patient Group members on the results of the Patient Survey. This discussion was held through an online forum and we reached an agreed action plan. Please view the Full report and Action Plan below: