Appointments

Walk-in Clinics

In response to patient feedback we will be trialing a non-prioritised walk in service and the Monday afternoon Walk in Clinic ceased at the end of December 2018.

Our Main Surgery in St Andrew Street operates GP Walk In Clinics every weekday. The registration period is between 8:00am and 10:00am.

When you arrive please help yourself to a clipboard and pen and complete the questionnaire underneath the green numbered card. Please go to the desk when your number is called so we may book your appointment within the walk-in clinic. The team will then process your paperwork and assign you an estimated appointment time. We recommend you return for this time, we do not expect patients to wait.

On your return please inform reception that you have arrived and they will direct you to the appropriate waiting room. We guarantee that each patient who registers within the allocated period will be seen by one of our Duty team on the day.

While every effort will be made to work within the time frames there may be changes based on the clinical needs of patients on the day.

You do not need to telephone and make an appointment first.

Routine Appointments

Routine GP appointments are available to book online, over the phone, or in person at the surgery. We can offer both female and male clinicians. You may see whichever doctor you wish provided an appointment is available.

For routine nursing appointments you can either book in person at the surgery or over the phone.

Making an Appointment

Consultations are by appointment, which may be booked online, in person or over the phone. We are trialling a new system that will limit appointments to be booked up to 2 weeks in advance. This is in response to patient feedback and the trial period will be from 31st March 2018 to 30th June 2018.

If you are unable to attend please cancel your appointment so that it can be made available for someone else.

An appointment is for one person only. Where another family member needs a consultation, even for the same problem, please book a separate appointment.

Extended Hours

We offer extended hours pre booked appointments with our:

  • GP’s -Wednesday Evening
  • Nursing Team – Wednesday Evening
  • Health Care Assistants – Wednesday Evening and Saturday morning